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Bilingual answering (English & Spanish)

Every caller served in their language.

For millions of your potential customers, the phone call starts in Spanish. KokuaOS answers naturally in English or Spanish — booking, answering, and capturing in the caller's language, 24/7.

Without KokuaOS

  • Spanish-speaking callers hit an English-only line
  • Bilingual staff pulled away to translate
  • Coverage depends on who's on shift
  • Lost bookings you never knew about

With KokuaOS

  • Callers served naturally in English or Spanish
  • Every booking and message captured either way
  • Consistent bilingual coverage, 24/7
  • Summaries delivered to your team in English

How it works

Detects and follows the caller's language
Books, answers, and captures in both languages
Delivers summaries to your team in English
Applies the same verification and rules in both

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Frequently asked questions

Which languages are supported?

English and Spanish conversations are the core bilingual offering, with the same booking, verification, and message-taking behavior in both. Ask us about additional language needs.

Does my team need to speak Spanish?

No. The AI serves the caller in Spanish and delivers your team a clear English summary with all the details captured.

Is the experience equal in both languages?

Yes — same knowledge, same rules, same verification. The caller simply gets it in their language.

Get started

Meet your first AI Employee.

See how KokuaOS answers every call, books the work, and hands off to a human when it should.

See it liveBook a demo