AI Receptionist for Restaurants
The AI receptionist for restaurants.
The phone rings hardest exactly when your staff can least answer it — during service. KokuaOS takes reservations, answers the questions guests always ask, and lets your team stay with the guests in the room.
The problem restaurants know too well
The rush buries the phone
Peak service is peak call volume — and a host juggling the door can't also work the line.
Every unanswered call is a table elsewhere
Guests calling about tonight don't leave voicemails; they call the next restaurant.
The same questions, all day
Hours, parking, dietary options, private dining — repetitive questions that don't need a person.
Built for your calls
How it handles a restaurant call
KokuaOS answers instantly, takes reservation and waitlist requests with party size and time, answers the perennial questions (hours, location, menu, dietary accommodations), captures private-event inquiries with details for your manager, and transfers to the host stand only when a call truly needs one.
- Takes reservations with party size, time, and notes
- Answers hours, menu, and dietary questions
- Captures private-dining and event inquiries
- Transfers to the host stand when needed
Integrations
Connect the systems you use
Through EasyAPI™, you describe the software your restaurant runs on and KokuaOS drafts the connection and actions for your review — so an AI Employee can work in your tools. Connections are configured per business.
Examples businesses ask us to connect
Shown as examples — connect the systems you use via EasyAPI™. How EasyAPI works →
Why not just an answering service?
Answering services take a message and bill per minute. KokuaOS books the work, verifies the caller, and updates your systems — at a flat, predictable cost.
AI receptionist vs. answering serviceRestaurants AI receptionist — FAQ
Can it take reservations into our booking system?
KokuaOS can connect to your reservation platform through EasyAPI™ — you describe the system you use (for example, OpenTable or Resy) and it drafts the connection for your review. Connections are configured for your restaurant rather than pre-built.
What happens during the dinner rush?
That's exactly when it earns its keep — it answers every call on the first ring while your host works the door, and only interrupts your team for calls that genuinely need them.
Can it answer menu and allergy questions?
It learns your menu and policies from your website and documents, and answers common questions — with your rules for anything it should hand to a manager.
Does it handle large-party and event requests?
Yes — it captures the date, headcount, and contact details and routes the inquiry to your events manager instead of losing it to voicemail.
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