AI Receptionist for Auto services
The AI receptionist for auto repair shops.
Every ring pulls someone off a job — or goes unanswered while a customer books at the shop down the street. KokuaOS answers every call, schedules the work, and handles status questions so your bays stay productive.
The problem auto repair shops know too well
Techs can't wrench and answer phones
Every answered call costs billable time; every unanswered one may cost the job.
Status calls interrupt all day
“Is my car ready?” is the most common call you get — and the easiest to automate.
After-hours callers book elsewhere
Commuters call about tomorrow's repair tonight. Voicemail sends them to a competitor.
Built for your calls
How it handles an auto-shop call
KokuaOS answers, books appointments with vehicle and issue details, and answers common questions — hours, towing, service offerings. For vehicle-status questions it verifies the caller first, then shares the update your team has posted, and it escalates anything that needs a service advisor.
- Books service appointments with vehicle details
- Answers status questions for verified customers
- Captures towing and quote requests
- Transfers to a service advisor when needed
Integrations
Connect the systems you use
Through EasyAPI™, you describe the software your auto repair shop runs on and KokuaOS drafts the connection and actions for your review — so an AI Employee can work in your tools. Connections are configured per business.
Examples businesses ask us to connect
Shown as examples — connect the systems you use via EasyAPI™. How EasyAPI works →
Why not just an answering service?
Answering services take a message and bill per minute. KokuaOS books the work, verifies the caller, and updates your systems — at a flat, predictable cost.
AI receptionist vs. answering serviceAuto services AI receptionist — FAQ
Can it book into our shop-management system?
KokuaOS can connect to your shop software through EasyAPI™ — you describe the system you use (for example, Shopmonkey or Tekmetric) and it drafts the connection for your review. Connections are configured for your shop rather than pre-built.
How does it handle “is my car ready?” calls
It verifies the caller first, then shares the status your team has posted — freeing your advisors from the most repetitive call of the day while keeping vehicle details protected.
What about calls that need a real advisor?
It warm-transfers with a spoken summary — the customer never repeats themselves, and your advisor picks up with full context.
Can it quote repairs?
It captures quote requests with vehicle and issue details for your team to price. You decide what it may quote directly (like standard services) versus what goes to an advisor.
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